Shipping policy

Thank you for shopping with Arabian Baasket. We are committed to providing a smooth and reliable delivery experience for our customers across the United Arab Emirates.

Please read our shipping policy carefully before placing an order.

Shipping Coverage

Arabian Baasket currently delivers orders throughout the United Arab Emirates (UAE).

At this time, we do not offer international shipping.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Processing times may be extended during sales, holidays, or periods of high order volume.

Delivery Time

• Standard Delivery: 2–5 business days within the UAE.
• Delivery times may vary depending on the customer's location and courier operations.

Please note that delivery estimates are not guaranteed and may occasionally be affected by circumstances beyond our control.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before order confirmation.
• Any free shipping promotions will be clearly communicated on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations within the UAE.

• Customers are responsible for ensuring someone is available to receive the order.
• Orders may be canceled after multiple failed delivery attempts.
• Arabian Baasket reserves the right to refuse COD service for customers with a history of unconfirmed or rejected orders.

Order Tracking

Once your order has been shipped:

• Tracking details will be provided via email or SMS (where applicable).
• Customers can track their shipment using the courier tracking information provided.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details.

Arabian Baasket is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Delays Beyond Our Control

Delivery delays may occur due to:

• Weather conditions
• Public holidays
• Courier service disruptions
• High order volumes
• Other unforeseen circumstances

We appreciate your patience and understanding should such delays occur.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: arabianbaasket@gmail.com

Our customer support team will be happy to assist you